619-363-1472 (Available 3-5 PM ET only)
Mondays - Fridays
9:00 AM - 5:00 PM ET
We have numerous ways for you to fund your account! You can make a deposit into any of our company accounts or transfer money online through Zelle funds. Find all the details HERE.
We are contractually obligated by our cardholders to only secure lines that have been fully funded. If your line does not post, we will grant a refund up to 100% of the price paid.
If you need to withdraw your funds, complete our withdrawal form HERE.
We’ll need the following information:
We will issue a check via regular mail within one week of receiving your request.
Our refund policy is as follows:
For maximize acceptance, please make sure to:
We require documentation for Citi and Discover tradelines due to increased security at these banks. Documents must be attached to your order application, or your order will be cancelled.
Here are the required docs:
We will send out an email announcing the exact date and time of the next AU launch. Make sure you have subscribed to our email list.
A “Special Address” is simply a mailing address that you must temporarily use in place of your own to get tradelines from certain banks to post. This involves lines from Chase, Discover, Wells Fargo, and a few smaller banks. There are two ways to post these lines. You can either initiate a “hard pull” on your credit monitoring account such as Experian.com or Transunion.com.
All AU tradelines are ready to post 1-2 weeks after the listed statement date and will stay posted for at least 30 days after the statement date.
Several of our lines post to all 3 bureaus. However, lines that require a special address typically have challenges posting to Equifax. This includes lines from Ally, Amazon, Chase, Comenity, Discover, Fidelity, GE Capital, GM, Marvel, Merrick, Synchrony, US Bank, Wells Fargo, WFB, and Zions Bank. If Equifax posting is important to you we recommend that you do not order any of these lines.
Due to the very dynamic nature of this business, there are many factors beyond our control that can cause a line to post improperly or occasionally not at all. Sometimes these have to do with issues on the cardholder end and sometimes they are due to issues with the client’s credit file. What we can guarantee is that if there are any issues with posting and they are brought to our attention in a timely manner, we will always evaluate the problem and assess a refund for the order as quickly as possible.
Yes! Using AU tradelines to boost your credit is a perfectly legal process. Parents routinely add their children as authorized users to assist in credit building. And now, we’ve given you and your clients access to the process!
Use the “Contact” link! We’re happy to answer any questions you have.
No, we do not sell CPN’s. However, we are able to add tradelines to CPN’s.
Absolutely! Valid CPN’s may be submitted for all banks except for Citi and Discover.